How to get the support you have been granted

Once you have applied and received a decision on support, there are things you need to do to access the support. Here you will find out how to proceed.

In the Procedure for support for disabled students, you will find more information on what you need to do to get the support you have been granted. Find the Procedure via the link in this page.

The department's or programme's contact person

When the coordinator at Student Services informs you that you have been granted support, you will also get contact information to the contact person at your course or programme. Get in touch with the contact person as soon as possible.

You and the contact person will work through the document “Rekommendation om anpassning i studiesituationen”(Recommendation on adaptation in the study situation) together, and you will receive information on what you need to do in order to access this support.

If you are studying on a degree programme, contact the programme’s contact person in the first instance. If you are studying on a freestanding course, contact the department’s contact person.

Find the lists of contact persons through these links:

Contact persons for degree programmesContact persons at departments

How you can get access to the different types of support

In the decision that you have received from the coordinator, you will find the types of support that you have been granted. This may include one or more of the following types of support.

Go to:

Assistance with making notes
Mentor
Support from another student or personnel
Educational interpreting
Group room priority
Special equipment
Adaptations during written examinations
Sound recording

Assistance with making notes

At firsthand, you yourself ask another student to provide assistance with making notes during lectures and scheduled seminars. If you need help with recruiting another student to provide assistance with making notes, you can consult the department’s or programme’s contact person for disability support.

Mentor

Your mentor will contact you when it´s time for your first meeting.

Support from another student or personnel

If it is a course colleague in your study group who shall provide you with the practical support you have been granted, you yourself ask another student to provide assistance. If you need help with recruiting another student, you can consult the department’s or programme’s contact person for disability support.

If the person who shall provide you with the practical support is a personnel, you go to Infocenter and show your support decision to one of the staff there. If you need escorting, you must book at least five working days before the date you need the escort.

Educational interpreting

Your coordinator will give you the information you need.

Group room priority

Go to Infocenter and show your support decision to one of the staff there. Book a group room at least six days before the date you want to use the room.

Special equipment

Go to Infocenter and show your support decision to one of the staff there. Book the equipment at least five working days prior to the educational session when needed.

You can borrow a portable hearing loop for communicating with up to eight people for the educational session when you need it and shall return it immediately afterwards.

If you need special equipment in connection with examination, talk to your contact person for your course or programme.

Adaptations during written examinations

Even if you have received a recommendation for adaptations during written examinations, it is the course coordinator who decides whether or not you can get it. Contact the department´s contact person well in advance to find out what you need to do.

You must always register for written examinations at least ten working days before the examination date. If you have been granted the right for adaptations during written examinations, you shall also indicate what adaptations you need to the person who the contact person at the department has instructed you to inform. Find more information in Rules and guidelines for written exams.

Sound recording

Students with disabilities who need special assistance for this reason, have the right to make sound recordings of lectures. Sound recording may only be done by the student in question through personal attendance at the lecture. Such needs must be announced in good time before the lecture. The student has the responsibility to, upon request, show the support decision issued by the coordinator for students with disabilities at Student Services.
The right to make sound recordings during lectures does not entitle a student to disseminate, make available or otherwise use the recording for any purpose other than personal use.


Page Editor: Annica Höglund

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